Frequently Asked Questions
How do I book a stay?
What's the cancellation policy?
We know things happen! Guests are able to cancel reservations up to 7 days in advance and receive a full refund. Refunds on cancellations within the 7 day window are not allowed.
Is there a minimum/maximum stay?
We require a 2-3 night stay at all of our cabins (depending on the location) and a maximum of 7 night stays. If you're inquiring about a longer stay, please contact us here.
When is check-in/check-out?
Check-in and check-out times vary from cabin to cabin. Please read and follow instructions for each cabin accordingly. For early check-in or late check-out requests, please contact us here. While we are not able to make any guarantees, we will do our best to accommodate your request.
How do I check-in/check-out?
3 days before your arrival, you will receive check-in instructions including the address, WIFI info, basic rules, and your unique entry code to get into the cabin. Once you reach your cabin, simply plug in the code and begin to relax.
Is there WIFI?
All of our cabins are equipped with fast WIFI, so you don't have to worry while you're away.
Do you provide linens?
Each cabin comes equipped with all of the linens you need during your stay. This includes fresh linens, towels, and robes.
What is the kitchen equipped with?
pots and pans salt and pepper
cooking utensils olive oil
silverware dish towels/dish cloths
cups/bowls/plates dish soap
mugs and wine glasses coffee pot/coffee grinder/coffee
mixing bowls tea kettle
What is the bathroom equipped with?
shampoo/conditioner/shower gel hair dryer
bath towels/hand towels/wash cloths first aid kit
toilet paper/facial tissues
Preparing for your stay
Is firewood available?
We do not supply firewood; however most gas stations along the way provide bundles to purchase.
Can I bring my pup?
We allow well behaved dogs at most of our cabins for an extra (non-refundable) fee of $100. Please check individual listing info to make sure we allow dog at your location. We ask that you do not allow wet/muddy dogs indoors. We also ask that you clean up after your dog. No other pets are allowed at this time.
Do you have a grill to use?
We provide grills at each of our cabins. Please read carefully whether they are propane or charcoal grills upon booking (if charcoal, you will need to provide your own).
Is the water drinkable?
Yes, the water has been tested for safety and is drinkable.